Frequently Asked Questions

Wedding Venue Bookings FAQs:

We recommend booking your wedding at Twelve Pillars as early as possible to secure your desired date. Popular dates tend to fill up quickly, especially during peak wedding seasons.
Absolutely! We encourage all couples to schedule a tour of our venue to experience the beauty of Twelve Pillars firsthand and discuss your vision for your special day with our team.
Yes, we offer several picturesque on-site ceremony locations, including options by the dam, nestled amidst the rolling hills, or within the rustic charm of our building. We'll work with you to choose the perfect spot for your ceremony.
While we have a list of preferred vendors that we highly recommend, you're welcome to bring in outside vendors for catering, florals, photography, and more. We're happy to work with the vendors of your choice to ensure your day is perfect.
Our venue can accommodate weddings of varying sizes, ranging from intimate gatherings to larger celebrations. Please contact us for specific capacity information and to discuss your guest count.

Absolutely! In addition to weddings, Twelve Pillars is the perfect venue for corporate events, private parties, retreats, and more. Whatever the occasion, our team will work with you to create a memorable event experience.
Our event booking packages vary depending on the type of event and your specific needs. Amenities may include access to indoor and outdoor event spaces, tables and chairs, audiovisual equipment, and more. We'll tailor a package to suit your requirements.
Yes, we offer ample parking for event guests on-site. We'll work with you to coordinate parking arrangements based on the size and nature of your event.
Absolutely! We encourage you to personalise the venue to suit your event theme and style. We also have a vairety of on site decor for you to select for your event. Our team will work with you to ensure that your decorations enhance the beauty of Twelve Pillars while adhering to any venue guidelines.
Our cancellation policy varies depending on the type of event and the terms outlined in your booking contract. Please refer to your contract or contact our team for specific details regarding cancellations and refunds.